Saturday 7 June 2014

Understand the pros and cons of cloud in the contact centre at upcoming ITWeb Executive Forum


To cloud or not to cloud?

If you’re in the contact centre business, you’re either moving into the cloud or thinking about it. But the cloud brings with it a host of questions.

Interactive Intelligence, in partnership with ITWeb, invites you to attend a FREE ‘Contact Centre in the Cloud Executive Forum in Johannesburg or  Durban, where you will get to grips with the trends, pros and cons of cloud.

Get answers to your burning questions around reliability, data security and the cost of bandwidth, discover what solutions are available, the deployment options, and – crucially – when not to move to cloud.

This event is free to qualified delegates working in the contact centre and customer services arenas so don’t delay, click here to book your FREE seat today!

Kind regards
Interactive Intelligence & ITWeb Events SPONSOR 
 
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services designed to improve the customer experience. The company’s unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. 

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Date: Tuesday 1 July 2014
Venue: The Venue Green Park, Johannesburg
Registration: 08:00
Event: 08:30 – 13:00
(includes morning refreshments and lunch) Date: Thursday 3 July 2014
Venue: The Oyster Box, 
Durban
Registration: 08:00
Event: 08:30 – 13:00
(includes morning refreshments and lunch)
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